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FAQs

General

How do I place an order?

Hi there, we’re a delivery-only kitchen located in Malad, Mumbai. To place your order you can DM us on Instagram or WhatsApp.

 

Where do you deliver and how delivery takes place?

We currently deliver across Mumbai, Navi Mumbai and Thane within 24 to 48 hours. Delivery charges are applicable depending on your location.

 

Can I cancel my order?

Orders once placed cannot be cancelled or refunded.

 

How can I pay?

We accept all online payment modes like UPI, GooglePay, PayTM and Net Banking. Cash on delivery is not accepted currently.

 

How the desserts are sweetened?

We use sugar-free, plant-based sweeteners erythritol and stevia for all our products. We are absolutely committed to ZERO added sugar to deliver the ultimate dessert experience keeping health in mind. Both the sweeteners are sweet as traditional sugar yet calorie-free.

 

Do the desserts contain any whey protein?

Yes. All our Desserts contain whey and dairy products.

 

Is whey protein safe to consume?

Yes, whey protein is completely safe. It's a naturally occurring protein in milk and a by-product of the cheese-making process. However, it’s not advisable for those with lactose intolerance.

 

What is the shelf life for the desserts?

Your desserts will remain fresh for 7 days AFTER receiving. We recommend storing them in the refrigerator for prolonged freshness.

 

Do you offer Vegan-Friendly option?

Sorry, currently we do not have it on our menu. Stay tuned, we’ll be introducing Vegan range shortly!

 

Where can I find the macros for my desserts?

You will find it in our menu itself. We have calculated overall macros and calories of the ingredients per serving.

 

How can I best enjoy Brownies/Blondies?

You can warm your Brownies/Blondies in the microwave for 30 seconds to get a “fresh out of oven” taste.

My question is not listed here… How can I get help?

For general questions about us and/or regular order questions, please email: chasingprotein@gmail.com  or Whatsapp: 9082604355 / 9833002819

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